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Term of Payment

We recommend and accept the following payment methods:

1. By Paypal ( www.paypal.com) ( Recommend – verified by Master Card and Visa Card)

If you already have a PayPal acount, please pay us directly to pays@fareastour.com after logging in your account at http://www.paypal.com

Please note that Paypal fees will be charged on your account. It means you must add PayPal fees when you pay us through this secure Paypal system.

Details of PayPal fees:

  • If you transfer money from an USD account opened in the USA, simply add 2.9% amount + US$ 0.3 as PayPal fees in your total amount.
  • If you transfer money from an USD account opened outside USA, add 3.9% + US$ 0.3 as PayPal fees in your total amount.
  • In case the transfer is done from a Non-USD account, please add 3.9% + 2.5% (exchange fee) + US$ 0.3 as PayPal fees in your total amount.

To reduce the complication for you, we count this fees and send you the payment link below. All you need to do is filling the form and summit:

Note: If you do not have the Paypal account, you do not need to create it, just click on the link and fill in your Credit card information and submit. It is online payment system, very safe and identified. All the information will be kept in secret even with us.

 2. Send money via Western Union

Please use our information hereunder:

First name: Cong

Last name: Nguyen Thanh

Address: No.05, Ly Nam De street, Hoan Kiem District, Hanoï, Vietnam.

ID number: 111 345 677

Phone number: +84 975 99 81 81

And send us the Money Transfer Control Number (MTCN) and secret code (if needed) after your sending money.

3. By bank transfer (wire transfer): Bank fee charge may apply (any bank charge must be borne by customers).
Beneficiary name: Nguyen Thanh Cong ( Our director)
Beneficiary Account number: 41670409
Bank name: Asia Commercial Bank
Bank address: 44/42 NGUYEN PHONG SAC STREET, CAU GIAY DISTRICT, HANOÏ, VIETNAM.
Bank swift code or Bank code for transfer: ASCB.VNVX
Website:
http://www.acb.com.vn


Booking Teams & Condition

Confirmation:
Upon receipt of your request, we will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgement.

Deposit

All trips require a deposit from 30% to 50% of the total amount. The deposit will confirm your booking.

Cancellations
In the event of cancellation, we will not impose any charges, as we strive to provide the best service and experience to our customers. However, if hotels or transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.
All cancellation must be informed in writing either by email or fax.

Refund
Refunds, and their method will be effected as agreed between you and Far East Tour for unused services, and timely cancellations. Again, we will not charge you any amount for our work. However bank fees, if applicable, will be for your account.

Travel Insurance
We highly recommend travelers purchase an personal travel insurance which includes trip cancellation, medical, and other coverage.

Tour cost
Tour costs and what inclusion/exclusion are listed on the itinerary for each tour. Unless indicated otherwise on the tour itinerary, the tour fee includes: accommodations in double/twin occupancy and most meals, all transportation during the tour, entrance fees, and services of a local tour guide. Tour costs are based in USD and per person.

Voucher & Invoice
Voucher & Invoice will be issued by Far East Tour after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or snail mail to passenger.

Liability
No refunds nor exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member. Far East Tour is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays or postponement, accidents, inclement weather, political restrictions or any other causes must be covered by the passengers. Passengers are required to have full travel insurance covered. This includes trip cancellation, medical emergency evacuation, and other coverage. Airline schedule, train timetable and local conditions may affect accommodation and itineraries. Should this occur, Far East Tour will endeavor to substitute a suitable arrangement of similar value.

Complaints/Refunds:
Far East Tour will act as an intermediary between the clients and other services suppliers such as air, train, boat hotels in the event of any complaint.